Frequently Ask Questions

 

Jute Bag

WHAT IS BENGAL CRAFTS?

Bengal Crafts is one of the leading Bangladesh based manufacturing and exporting company doing a wide range of Jute textiles products, such as Cotton Bags, Tote Bags, Canvas Bags, Jute Bags, Shopping Bags, jute wine Bag and many other products in handicrafts like Bamboo, Cane, Earthen etc For our customers in markets like US, UK, Germany, Italy, Netherlands, Denmark, South Africa, Australia, Thailand and South American countries

IS YOUR PRODUCT ECO-FRIENDLY?

It sure is. We’re 100% biodegradable and sustainable.

Bengal Crafts Sample Policy

Lead Time: Sample Lead time required Usually within 3~7 days
Sample Fee: We need to charge $100.00 for the samples and shipping fee.
Refund Policy: The sample fee will fully return when bulk orders reach a minimum of the 20′ FCL

BENGAL CRAFTS PAYMENT TERMS

Payment: Minimum 50% Payment Should be Paid in Advance.

Production Lead Time: 7 – 30 Working days after receiving Advance Payment, Work Order & Artwork

 BENGAL CRAFTS SHIPMENT TERMS:

Shipment will be made within 5 – 7 days after receiving the Rest of the Payments.

Partial Shipment: Part Payments and Partial Shipments are acceptable.

Tolerance: Normal Tolerance of +/-5% in Quantity and Weight is acceptable.

SGS Inspection: SGS Inspection Report if required would be provided at the buyer’s option and cost.

Charges: All charges outside Bangladesh are from Applicant’s accounts

BENGAL CRAFTS REFUND TERMS

This Refund and return policy is applicable for only Bengal Crafts Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted:

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